Last Updated: October 10, 2026

Vlge Inc. ("Company," "we," "us," or "our") operates VlgeRent, a software-as-a-service (SaaS) platform designed to assist landlords, property owners, property managers, and tenants with rental management tools, rent collection, leases and electronic signatures, maintenance tracking, communications, document storage, property records, and other rental-related features (the "Service"). The Service is available at vlgerent.com and rent.vlge.io.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Service. By accessing or using the Service, you agree to this Privacy Policy.

If you do not agree, please do not use the Service.

Information We Collect

We collect information in three main ways:

1. Information You Provide Directly:

Account registration details (e.g., name, email address, phone number, mailing address).
Profile information for landlords, property managers, or tenants (e.g., rental property address, unit number, lease dates).
Content you upload or submit, such as leases and signed documents, messages, maintenance requests and photos, property and appliance records, announcements, receipts, and notices.
Payment information for subscriptions, rent, deposits, and other rental payments (processed through third-party providers such as Stripe; we do not store full card or bank account details).

2. Information Collected Automatically:

Usage data (e.g., IP address, device type, browser information, pages viewed, time spent on the Service).
Log data and analytics (e.g., features used, interaction with communications).

3. Information from Third Parties:

Data from integrated payment processors or other services you connect.
Information provided by landlords or property managers about tenants, co-signers, or occupants (e.g., contact details for lease notices and rent reminders).
Financial account information from banks and financial institutions you choose to connect through our financial data provider, Plaid.

Financial Data Services (Plaid)

When you connect your bank accounts to track your rental finances, we use Plaid Inc. ("Plaid") to securely access your financial data. By connecting your accounts, you authorize Plaid to:

Access and retrieve your bank account information, including account balances and transaction history.
Transmit this information to us for the purpose of financial tracking and budgeting within the Service.

Your bank login credentials are never stored on our servers. Plaid securely connects to your financial institution on your behalf. We store your financial data (such as transaction history and balances) with encryption to help you manage your rental finances.

You may disconnect your bank accounts at any time through the Service. When you disconnect, we will delete the associated financial data from our systems. For more information about how Plaid handles your data, please review Plaid's End User Privacy Policy.

We do not knowingly collect personal information from children under 13 without parental consent.

How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Service (e.g., facilitate communications, process payments, manage documents).
Send administrative notifications (e.g., account updates, service announcements).
Respond to inquiries or support requests.
Enforce our Terms of Service and prevent fraud or abuse.
Comply with legal obligations.
Analyze usage to enhance features and user experience.

We use information from the platform to improve Vlge, personalize the experience, recommend workflows, detect issues, understand rental management trends, and improve AI-assisted tools. When we use information for benchmarking, research, investor reporting, model improvement, or broader product development, we use aggregated or de-identified information designed not to identify a specific person, household, property, or landlord.

We do not sell your personal information. We do not use it for targeted advertising based on cross-site tracking.

Sharing Your Information

We share information only in limited circumstances:

With service providers (e.g., hosting, analytics, payment processing) bound by confidentiality.
With other users of your rental relationship as necessary (e.g., a landlord viewing a tenant's contact details and payment status; a tenant seeing the landlord's announcements and notices; a property manager acting on a landlord's behalf). Tenants do not see other tenants' information except where they share a lease.
In response to legal process or to protect rights, safety, or property.
In connection with a business transfer (e.g., merger or acquisition).

For rent and other rental payments, transaction data is shared with third-party payment processors (e.g., Stripe) subject to their privacy policies. Tenant bank and card credentials are entered directly with the payment processor and are never shown to the landlord.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for sensitive data in transit and at rest.

However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Your Choices and Rights

Access and Update: Log in to your account to view or update information.
Deletion: Request deletion of your account or data via support.
Opt-Out: Unsubscribe from non-essential communications.
Cookies and Tracking: Manage browser settings for cookies; note that some features may not work if disabled.

Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including confirming processing, correcting inaccuracies, deleting data, or obtaining a portable copy. To exercise rights, contact us at the email below. We respond within 45 days (extendable once).

We do not discriminate for exercising privacy rights.

Data Retention

We retain information as long as needed for the purposes described, or as required by law (e.g., for financial records or dispute resolution). Inactive accounts may be deleted after a reasonable period.

Third-Party Links and Services

The Service may link to third-party sites or integrate services (e.g., payment processors). We are not responsible for their privacy practices.

Changes to This Policy

We may update this Policy periodically. Changes will be posted here with the updated date. Continued use constitutes acceptance.

Contact Us

For questions or to exercise rights:

Email: [email protected]

Address: Vlge Inc., 1606 Headway Cir, STE 19116, Austin, TX 78754